General Rules

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• Check-in & Check-out: Check-in time is 1PM, and check-out is 11 AM. Late check-outs are subject to availability and check out beyond 11am will be chargeable at 1500/- per hour.

• Valid ID Required: All guests must provide a government-approved photo ID at check-in (Aadhar, Passport, Driver’s License).

• Maximum Occupancy: Only registered guests are allowed to stay. No unregistered visitors without prior approval.

• No Stag Bookings: We do not accept bookings from all-male groups (stags) , if any booking from stags is made under false information no refund will be given.

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Respect the Space & Environment

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• No Smoking Indoors: Smoking is strictly prohibited inside the rooms. Guest are welcome to use garden area for smoking.

• Quiet Hours: Maintain peace from 10:00 PM to 7:00 AM to respect neighbours and fellow guests.

• Keep the Space Clean: Please dispose of trash properly and leave the place as tidy as possible.

• Woodburry Mansion is located in quiet part of the town.  To maintain the serenity of the place and surroundings we encourage certain rules. 

• Authorities prohibit Music after 10 p.m.

• Garden Area can be used for conversations and music but no music shall be allowed in the garden area post 10 p.m.

• Guests are requested to move the party in-doors after 10 p.m . The living area can be used to carry out conversations but no loud music is permitted inside living room after 10 P.M

 

Staff & Property Etiquette

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• Caretaker on Site: There is one caretaker on the property to look after maintenance and facilitate basic requests. However, he is not responsible for running personal errands or cooking for guests.

• Lock the Doors & Windows: For safety, always lock doors and windows when leaving the property.

 

Usage of Amenities

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• Kitchen Use: Guests can use the kitchen but must clean up after themselves.

• Power & Water Conservation: Electricity and water are precious in the hills; kindly use them responsibly.

 

Pet Policy (If Applicable)

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• Pets Not Allowed: Pets are not allowed​

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Cancellations & Refunds

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• Cancellations within 7 days of arrival: A 100% cancellation fee will be charged.

• Cancellations within 15-29 days of arrival: No cancellation fee will be charged.

• No Show : No refund will be given 

 

 

Refund Policy

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• Any refunds due will be processed within 7 business days on the same account through which payment has been made

• Premature departure: No refund will be given for early departures.

• Force Majeure

• In cases of unforeseen circumstances beyond our control, such as inclement weather, snow and ice conditions, political restrictions, travel bans, epidemics or pandemics, we will allow a one-time date change amendment without any charges, up to 3 months from the original booking date. Any difference in tariff will be borne by the client. This flexibility applies to bookings where 100% payment has been received.